The Cost Starting A call centre in kenya

It looks like this is becoming a big topic as talk of the fiber optic cable looms. There’s a short article in the Nation about this and it looks like the Indians are already looking at Kenya (why? why? why? can’t they just stay put in India?) — it would really depress me if outsourcing in Kenya was taken over by Indians! Do you think Indians would ever let a Kenyan owned company do business in their country? I know it’s a global economy, but you have to give first dips to your countrymen.

Besides, doesn’t India have a law that all foreign owned conglomerates must have minority Indian ownership if they hope to do business in that country? (I think the requirement is that there has to be 50% Indian ownership!) I hope the government doesn’t allow these Indian companies to just control the outsourcing industry in Kenya.
Anyway, that’s not what I want to talk about. I want to talk about the costs of setting up a call center in Kenya as outlined by the above article in the Nation. This is what the article says it will cost:
* Investors will need a minimum of $10,000 (Sh650, 000 under the current exchange rate) to set up a call centre using the technology (the new, cheaper technology being provided by the Indians)

* Currently, Skyweb, Precis and Kencall are involved in call centres. The minimum, that a firm could use to establish a call centre is Sh2 million, but the three firms have made investments of over Sh8 million each.
* It had not been possible in the past to set up call centres with less than 15 seats, with each headset costing $25,000.
* Call Magic {the new technology} will only require use of ordinary headsets that cost $2000.
So, I’m assuming that the $10,000 dollars is the total cost for 5 seats @ $2,000 dollars a piece. Then, all you’d have to pay for after that would be the monthly internet charges {with high speed connections, I’d assume} (how much would that run you today?)

Now, I want someone with experience in this industry to tell me what they think about this (because I’m curious and I wanna know and I want you to tell us what you know, so that we can all know whether this will put more ugali on our plates in the future….)